Política de privacidade
AlignFix is committed to protecting your personal data and respecting your privacy in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data We Collect
When you place an order or interact with our website, we may collect the following personal data:
- Full name
- Email address
- Delivery and billing address
- Payment information (processed securely via third-party providers)
- IP address and browsing data (via cookies)
We do not store card or payment details on our servers.
2. How We Use Your Data
Your personal data is used solely for the following purposes:
- Processing and fulfilling your orders
- Communicating order updates and tracking information
- Responding to customer service enquiries
- Improving our website and services (anonymised analytics)
3. Data Sharing
We do not sell, rent, or trade your personal data. We may share your data with trusted third-party service providers (such as delivery carriers and payment processors) solely for the purpose of fulfilling your order.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
5. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict the processing of your data
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at support@alignfix.co.uk.
6. Cookies
Our website uses cookies to enhance your browsing experience and gather anonymised analytics. You may manage your cookie preferences via your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.